How Can We Maximize the Use of the Northern Government Headquarters?

In March, only 12% of staff at the Welsh Government office in Llandudno were working in the office on average, prompting calls for better use of the facility. Janet Finch-Saunders, the Member of the Senedd for Aberconwy, suggests that more should be done to accommodate businesses in the building, which has seen underutilisation since its opening.

Last updated: 21 October 2023 (BST)

Key Takeaways

• 12% of staff worked in the Llandudno office in March 2023.
• Calls for increased business usage of the building are growing.
• The office opened in 2010 with the aim of decentralising jobs from Cardiff.
• Concerns about taxpayer expenses due to underutilisation have been raised.
• Flexible working arrangements are currently in place.

The Current Situation in Llandudno

The Welsh Government's office in Llandudno was inaugurated in 2010 with the intention of supporting over 600 jobs, aiming to decentralise roles from Cardiff. However, recent statistics reveal that the facility has not achieved its intended occupancy levels. In March 2023, only 12% of staff worked from the office regularly, leading to dissatisfaction among local residents and officials alike.

Why the Low Occupancy Rates?

The decline in office occupancy can be attributed to various factors. Primarily, the rise of flexible working arrangements has made it possible for employees to perform their duties remotely. This shift has been accelerated by the COVID-19 pandemic, which has fundamentally changed workplace dynamics. Many employees have opted to work from home, resulting in lower footfall in the office.

Janet Finch-Saunders highlighted the issue during a recent interview, expressing concerns over the financial implications of the underutilised space. "The building is not being used much, and residents frequently raise this issue with me," she stated. "They point out the costs involved, and it's clear that people are not regularly entering the offices."

The Economic Impact

The economic ramifications of the underutilisation of the Llandudno office extend beyond financial concerns. Local businesses have expressed their desire for the building to be used more effectively. Finch-Saunders has called for portions of the office to be leased to private enterprises, which could stimulate the local economy and provide a more sustainable use of the facility.

Public Sector and Employment Statistics

According to the Public and Commercial Services (PCS) union, the office is still home to several public sector tenants, contributing some income to the Welsh Government. Despite this, the overall employment numbers remain below expectations. Currently, approximately 400 jobs are based in the office, significantly less than the anticipated 600. This discrepancy raises questions about the efficiency of the current operational model.

Responses from the Welsh Government

In response to the growing concerns about office occupancy, the Welsh Government has emphasised the potential benefits of flexible working. A spokesperson noted that "work flexibility can enhance productivity, improve work-life balance, and contribute to carbon reduction goals." They also pointed out that there are currently eight public sector tenants using the Llandudno building, housing around 290 external staff.

Future Considerations

As calls for action increase, the Welsh Government may be prompted to reassess its strategy regarding office use. The Prime Minister, Eluned Morgan, indicated that there may come a time when offices that are not fully utilised may need to be closed. "Clearly, there comes a point where you have to say, if you’re not turning up, we can’t justify keeping this specific office open," she remarked.

Potential Solutions for Improved Utilisation

To address the issues of underutilisation, several strategies could be considered:

1. Encouraging Hybrid Work Models: Promote a balanced approach where staff can work part-time in the office and part-time remotely.
2. Community Engagement: Involve local businesses and community members in discussions about how to make better use of the space.
3. Flexible Leasing Options: Offer parts of the building for lease to private companies, generating revenue and increasing foot traffic.
4. Regular Assessment: Implement regular evaluations of occupancy rates and adjust strategies accordingly.

What’s Next for the Llandudno Office?

The situation at the Welsh Government office in Llandudno serves as a case study for the evolving nature of work and the necessity for public sector buildings to adapt. As flexible working continues to shape employee preferences, offices must find innovative ways to remain relevant and useful. The future of the Llandudno facility may depend on how well it can balance the needs of its staff with the expectations of local residents and businesses.

FAQs

What is the current occupancy rate of the Welsh Government office in Llandudno?

As of March 2023, the office has seen an average occupancy rate of only 12% among staff, raising concerns about its underutilisation.

Why is there a call for private businesses to use the Llandudno office?

Local representatives, like Janet Finch-Saunders, believe that leasing parts of the office to private businesses could stimulate the local economy and ensure the building is used effectively.

What are the benefits of flexible working arrangements?

Flexible working can enhance productivity, improve work-life balance, and potentially contribute to reduced carbon emissions by decreasing the need for commuting.

How many jobs were initially expected to be at the Llandudno office?

The Llandudno office was initially expected to support over 600 jobs, but current estimates indicate only 400 jobs are currently based there.

What actions might the Welsh Government take regarding office closures?

Officials have indicated that offices not being fully utilised may be considered for closure, especially if staff do not regularly attend.

The situation at the Welsh Government office in Llandudno highlights the ongoing evolution of workplace dynamics and the importance of adapting to new norms. How can public offices better meet the needs of both their staff and the community? #Llandudno #WelshGovernment #FlexibleWorking