How Was a Cowboy Builder Who Stole £39,000 Caught After Partying at Popworld?

Published: 2025-09-22 13:20:41 | Category: News
A cowboy builder, Jason Brice, has been sentenced to eight months in prison for defrauding a family out of £38,500 after failing to complete a loft conversion. The Bristol-based tradesman, who claimed to have mental health issues, ghosted the Fagan family, leaving them with a poorly finished project and significant financial burdens. His deception was uncovered when the couple discovered social media posts showing him enjoying life while they struggled with the fallout of his actions.
Last updated: 27 October 2023 (BST)
Overview of the Incident
The case of Jason Brice has highlighted the growing concern regarding cowboy builders in the UK, especially in light of the financial and emotional toll they can impose on families. Brice, trading under the name Creo Creations, began work on a loft conversion for Jaime and Noah Fagan in 2022, intending to create a space for their two sons, who have special needs. However, after receiving £38,500, he abruptly ceased work, citing mental health issues.
Key Takeaways
- Jason Brice was jailed for eight months after defrauding a family out of £38,500.
- The Fagan family reported him to the police, who initially classified it as a civil matter.
- The couple had to spend an additional £49,500 to rectify Brice's shoddy work.
- Social media helped the Fagans uncover Brice's deceitful activities.
- Judge Martin Picton condemned Brice's actions during sentencing, stating he “walked away when his work got difficult.”
The Background of the Case
In mid-2022, the Fagan family sought to renovate their home to better accommodate their sons. They approached Brice, believing he was a reliable contractor. Unfortunately, as work commenced, the quality quickly deteriorated. Brice's abrupt claim of needing a month off for mental health reasons coincided with his disappearance from the job site.
Unfinished Work and Financial Strain
When the Fagans attempted to contact Brice, he had changed his phone number, effectively ghosting them. The unfinished loft conversion was left in a state described as “shoddy,” with serious issues such as a leaking roof. Feeling desperate, Jaime began to search for information on Brice online, leading her to discover social media posts showcasing him enjoying himself at a nightclub and holiday park.
The emotional toll on the Fagan family was immense. They initially hoped the renovation would ease their daily struggles but found themselves in a more precarious situation. The couple later had to spend another £20,000 to correct Brice’s mistakes and an additional £29,500 to complete the project. The financial burden forced them to rely heavily on friends and family for support, adding to their stress.
Legal Proceedings and Outcome
The Fagans reported their plight to the police, who initially dismissed it as a civil matter. However, after being taken up by Trading Standards, the case gained traction as they discovered two other victims of Brice's fraudulent activities. He was eventually prosecuted under Consumer Protection legislation and pled guilty to three offences.
Sentencing and Judicial Remarks
In August 2023, Judge Martin Picton sentenced Brice to eight months in prison. During the sentencing, he remarked on the severity of Brice's actions, stating that he had committed “terrible stuff” and that his behaviour was unacceptable. Brice's reaction to the sentencing—questioning the necessity of prison—was met with the judge's firm response that it was indeed warranted.
Impact on the Fagan Family
The Fagan family's journey to rectify the issues caused by Brice's negligence was protracted and fraught with challenges. Jaime explained that they had only recently been able to use the newly converted loft in July 2024, more than two years past the expected completion date. Despite finally gaining access to the space, they are left with ongoing issues, including stairs that do not meet the doorway and a damaged landing ceiling.
Emotional Aftermath
The emotional fallout from this experience has been significant for the Fagans. Jaime noted that their sons struggled to comprehend the situation, often blaming their parents for the turmoil in their lives. The initial goal of making their home a more supportive environment has instead led to feelings of frustration and anger. Jaime expressed her profound disappointment, stating that Brice had exploited their vulnerabilities for personal gain.
Understanding Cowboy Builders
The term “cowboy builder” refers to tradespeople who provide substandard work, often leaving projects incomplete and clients financially devastated. This case serves as a reminder of the importance of thorough vetting when hiring contractors. Families should always check references, read reviews, and ensure that tradespeople are registered with relevant trade bodies to mitigate the risks associated with hiring unqualified individuals.
Protecting Yourself from Fraudulent Builders
To protect yourself from cowboy builders, consider the following steps:
- Request multiple quotes and compare prices.
- Check for qualifications and membership in recognised trade associations.
- Read online reviews and seek recommendations from friends or family.
- Obtain a written contract detailing the scope of work, payment schedule, and completion timeline.
- Do not pay the full amount upfront; establish a payment plan based on completed work.
- Regularly inspect the work throughout the project to ensure quality and adherence to agreed terms.
What Happens Next?
The Fagan family’s case illustrates the difficult journey many face after falling victim to rogue builders. While Brice's imprisonment provides a measure of justice, it does not erase the financial and emotional challenges the Fagans continue to endure. Moving forward, the case could inspire further scrutiny of cowboy builders and encourage victims to come forward, potentially leading to stricter regulations and protections for homeowners.
The Broader Implications
This incident raises critical questions about consumer protection laws in the UK. As cowboy builders become increasingly prevalent, the need for robust regulatory frameworks and support systems for victims is imperative. Government bodies may need to review existing legislation to better protect homeowners from similar experiences in the future.
FAQs
What is a cowboy builder?
A cowboy builder is an unqualified or unscrupulous tradesperson who delivers substandard construction work, often leaving projects incomplete and clients financially burdened.
How can I protect myself from cowboy builders?
To protect yourself, always vet contractors thoroughly, obtain written contracts, request references, and avoid paying the full amount upfront.
What should I do if I encounter a rogue builder?
If you suspect you've been defrauded by a builder, gather evidence and report the matter to Trading Standards or your local council for assistance and potential legal action.
What are the potential consequences for cowboy builders?
Cowboy builders can face criminal charges, financial penalties, and imprisonment if found guilty of fraud or other offences under consumer protection laws.
How can I find reputable builders?
Look for builders through recommendations from friends or family, check online reviews, and ensure they are registered with relevant trade associations or regulatory bodies.
As the consequences of cowboy builders continue to impact families across the UK, it is crucial to remain vigilant and informed. Protecting yourself and your home should always be a top priority in any renovation project. #CowboyBuilders #ConsumerProtection #HomeRenovation